Projo Biz Blog

Unemployment payment card problem has been fixed

9:16 AM Fri, Oct 24, 2008 |
By Jack Perry    Email this author |   Email this entry

A problem that left some Rhode Islanders unable to access their unemployment and disability benefits has been fixed, according to the state Department of Labor and Training.

J.P. Morgan Chase has corrected the problem with its electronic payment card and has been working to credit all affected accounts by this morning, the DLT said.

According to the DLT, J.P. Morgan Chase had a telecommunications system error Tuesday that caused several Rhode Island unemployment insurance and temporary disability insurance recipients using the J.P. Morgan Chase electronic payment card to be denied access to their benefit payments.

In a press release yesterday, the department said it knew of five customers who were affected.

The DLT advises recipients with problems or questions to contact J.P. Morgan Chase toll-free at 1-866-847-8586.

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Comments

J Cooper said:

I am on MI UIA and i was stuck with a lunch bill with no cash on me, and the CHASE rep that i talked to said the system was down for updates and would be unavailable for several hours. this was at noon on a tuesday....




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